Went in to pick up an accessory for my ps5 and was in and out in less than 5 minutes.
Very knowledgeable staff. Helped us find what we needed and explained all options.
Terrible customer service service. When you walk in you’re bombarded by people wanting to sell you phone plans, but when you’re ready to check out, there is no registers and the employees ignore you and walk away from you.
Response from Best Buy
April 19, 2025
Hello Barbara,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 65056702" and share your full name, email, and phone number.
Thanks,
^Vanessa