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Best Buy Lexington
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Lexington
How do I check product availability at the Lexington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lexington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lexington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1940 reviews)
Tammy C
May 07, 2025
5 out of 5
Devin was awesome and very helpful
Ian M
April 18, 2025
1 out of 5
Got a brand new computer from Best Buy. Not even a month later it don’t work. $3000 down the drain bc they encrypted my pc and I can’t even factory reset it. Just a trash company who don’t care
Response from Best Buy
April 18, 2025
Hi, Ian,
Thank you for taking the time to share this review here, although we hate to hear your new computer is already having issues. We would be happy to see if we can help with this.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65055334. We look forward to hearing from you!
Regards,
^Katie
Sandra W
April 16, 2025
5 out of 5
Shopped for an iPad and/or laptop today! Approached by a very respectful and knowledgeable sales associate, Devan. He answered all my questions & provided appropriate guidance to assist with my purchase. Great overall experience!
Alyssa F
April 15, 2025
5 out of 5
The process from buying the TV in the store to the set up with the geek squad from Best Buy at this location was seamless. Jason from the geek squad was amazing. He ensured we had all the right systems set up and even took the time to fully explain everything. From communication before the apt to during and after, Jason from Geek Squad made the process quick and easy. Thank you!