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Frequently Asked Questions About Best Buy Victory Lakes

How do I check product availability at the Victory Lakes Best Buy?
How do I check my order status?
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Victory Lakes stores’ holiday hours?

Recent Reviews

4.1
(2403 reviews)
Larry C
May 12, 2026
5 out of 5
Professional and clean. Great customer service!
David L
April 19, 2026
5 out of 5
They still have alot of items, and bargains here.
Daniela Q
April 13, 2026
1 out of 5
Bought some Ring flood lights, they ask if I want to have them installed for $170, said yes and paid for the installation. Day of the tech asks if the electrical is all done, bc if not they can’t install it. Not sure why this was not mentioned when I originally scheduled the installation and how am I supposed know beforehand? Also why would I pay $170 for them to just come plug it in after everything else is already done? Poor customer service and communication.
Response from Best Buy
April 13, 2026
We understand the frustration when your installation experience does not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/9nNFId), Twitter/X (https://bby.me/gJQ6ZF), or Instagram (https://bby.me/i2dS5h), and mention your Google review, 141218.
TXTARDIS
April 10, 2026
3 out of 5
Is not as fully functional as they used to be. At one point you could turn in the rechargeable batteries that are used in many of the items they sell. Not anymore. At one point I didn't have to worry about purchasing inventory ahead of needing the items. However, with their new rule that they can only take a return within 2 weeks of purchase. I'm not buying inventory here anymore. Off to eBay to sell this toner....
Response from Best Buy
April 11, 2026
Hey there, We understand your concerns surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/ZyFs2U), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #140478"

About Best Buy Victory Lakes

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