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Frequently Asked Questions About Best Buy Hamburg Pavilion

How do I check product availability at the Hamburg Pavilion Best Buy?
How do I check my order status?
My local Hamburg Pavilion Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hamburg Pavilion stores’ holiday hours?

Recent Reviews

4.2
(2619 reviews)
David D
January 18, 2025
5 out of 5
I bought a Epson printer there just under two years ago. With it I got a two year warranty ( one year came with it and an additional year I bought. Well I have been using the hell out of it. The quality of the photo prints is phonamal . Well a few weeks ago the printer died . I mean a gear locked up and to just locked up. Well I took it back to Best Buy and they said the warranty had a week left and they took it back and gave me enough money to buy a new one. The new one works great. I love the eco tank ink system. It is certainly better than cartridges. Oh! And I got enough money back to get another two year warranty! I have the Epson ET 3850.
Donald M
January 17, 2025
5 out of 5
Excellent service.
Jordan R
January 14, 2025
1 out of 5
I returned a christmas gift as I did not like it. The worker taking my return processed it without informing me of a $45 restocking fee or offering me a gift card and just refunded it to the purchaser. The worker was extremely unprofessional and seemed as if he did not want to be there or was under the influence. Both would not surprise me. When I got back in line, I went to a different cashier and he told me that I should have been offered a gift card and not sure why I was not. I have shopped at many best buys and this one has always extremely rude and unprofessional. Will not be back
Response from Best Buy
January 14, 2025
Hello, Jordan Your feedback Google my Business is appreciated. Not receiving the customer service, you were expecting from Best Buy cashier is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 646790054", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
woosley4
January 04, 2025
5 out of 5
I ordered online and came here to pick it up. Very quick and easy transaction

About Best Buy Hamburg Pavilion

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