Frequently Asked Questions About Best Buy Hamburg Pavilion
How do I check product availability at the Hamburg Pavilion Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hamburg Pavilion Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hamburg Pavilion stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hamburg Pavilion Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2619 reviews)
David D
January 18, 2025
5 out of 5
I bought a Epson printer there just under two years ago. With it I got a two year warranty ( one year came with it and an additional year I bought. Well I have been using the hell out of it. The quality of the photo prints is phonamal . Well a few weeks ago the printer died . I mean a gear locked up and to just locked up. Well I took it back to Best Buy and they said the warranty had a week left and they took it back and gave me enough money to buy a new one. The new one works great. I love the eco tank ink system. It is certainly better than cartridges. Oh! And I got enough money back to get another two year warranty! I have the Epson ET 3850.
Donald M
January 17, 2025
5 out of 5
Excellent service.
Jordan R
January 14, 2025
1 out of 5
I returned a christmas gift as I did not like it. The worker taking my return processed it without informing me of a $45 restocking fee or offering me a gift card and just refunded it to the purchaser. The worker was extremely unprofessional and seemed as if he did not want to be there or was under the influence. Both would not surprise me. When I got back in line, I went to a different cashier and he told me that I should have been offered a gift card and not sure why I was not. I have shopped at many best buys and this one has always extremely rude and unprofessional. Will not be back
Response from Best Buy
January 14, 2025
Hello, Jordan
Your feedback Google my Business is appreciated. Not receiving the customer service, you were expecting from Best Buy cashier is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 646790054", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
woosley4
January 04, 2025
5 out of 5
I ordered online and came here to pick it up. Very quick and easy transaction