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Frequently Asked Questions About Best Buy Hiram
How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2389 reviews)
A R
August 04, 2025
3 out of 5
Don't buy open box items at this store chain. Not guaranteed to work even in excellent condition. Offered no solution to remedy the situation. Just tried to get me to pay another 600 for another model. They refunded my money without any apology or anything. Its ok tho. I went to Walmart and bought a new model and it works like a charm. Even came with all the stuff the one from this location didn't. Won't be back.
K M
August 02, 2025
5 out of 5
Julio is such a nice guy! Tomorrow was the sweetest and went out of her way to help me and educate me about price matching and help my husband with a question he had. Highly recommend this place.
bryan r
July 30, 2025
1 out of 5
This location sent me a computer with a busted screen and somebody else's log on password. I had to drive 4 hours to return item to closest best buy. Beware
Response from Best Buy
July 30, 2025
Hello, Bryan,
Thank you for the review. I can understand how frustrating it would be to receive a broken computer, and then have to drive to return it. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/z1qkrn), Twitter/X (https://bby.me/6n3rgp), or Instagram (https://bby.me/bo432o). I’d recommend sending a private message or DM. Please include Google Review 22335
Regards,
^ Kristy
María T
July 25, 2025
5 out of 5
Personal bien capacitado y con excelente actitud de servicio.
Ofertas y promociones.
Siempre puedes encontrar algo mejor de lo que llevas en mente por un precio igual o más bajo.