Frequently Asked Questions About Best Buy San Bernardino
How do I check product availability at the San Bernardino Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Bernardino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Bernardino stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Bernardino Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6087 reviews)
Jonathan P
July 12, 2025
5 out of 5
Workers are very knowledgeable and friendly
Victor D
July 09, 2025
1 out of 5
The store employees are buying up the Pokemon cards I heard them saying one of the other employees has to buy it so they don’t get in trouble.
This is right after I asked the front desk about them and they said they sold out of Pokemon
When I confronted the employees they said it was ok for them to buy the Pokemon Tints they had left.
I brought it up to them about hearing them say the other guy had to pay so they don’t get in trouble and they just dismissed it.
Response from Best Buy
July 11, 2025
Hello, Victor,
We appreciate your review. I'm very sorry to learn about the issues you faced with employee conduct and product availability. That's certainly not the experience we want for our customers.
To have your concerns formally documented or to share any additional feedback you may have, please feel free to reach out to us directly on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport.
Kind regards,
^Pre
joanne h
July 07, 2025
2 out of 5
They did have what I waslooking for
Lovish K
July 06, 2025
1 out of 5
I never saw this worst service in the life nobody cares what people want to buy