Having to do your own factory resets or getting charged by geek squad sucks. Maybe if it said somewhere you wouldn't get surprised by it at the store.
Response from Best Buy
September 18, 2025
Hi, Tomo,
Thank you for providing this feedback. I can understand having clear expectations regarding our Geek Squad procedures.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/23vyio), Twitter/X (https://bby.me/twxbtf), or Instagram (https://bby.me/00d8l7).
Please mention the phrase “Google review #44663” when reaching out.
michael b
September 14, 2025
Not alot in store purchase, especially if your buying more than 3 of anything
Brian W
September 14, 2025
I used to enjoy going to this store. I would always visit to look at the movie selection in case there was a treasure there. Since then, I haven't visited because I didn't need a washing machine, printer, or a vacuum.
Geraldo S
September 11, 2025
Excellent store and great service