Best Buy Culver City Westfield

Great parking, location, and professional service.

It did not disappoint! Reasonably priced for the value. In observation, 'packing' your bowl is an art. Delicious! Can't wait to go back!

This place is extremely rude, and they are lucky I’m not suing. I walked over to the section of the cell phones and unplugged. One of them to see if it’s a type C or one of the other formats. All the alarms went off and when they approached me, they thought I was stealing the phones. Everybody was rude and disparaging. I’m still considering a lawsuit.

I am writing to formally express my disappointment and concern regarding an incident involving my wife during her recent visit to one of your stores today My wife is visiting the United States from the Philippines and went to Best Buy simply to look around for a phone case. While she was browsing, an employee suddenly approached her and directly accused her of stealing a phone case. She was shocked and embarrassed by the accusation, especially because the employee provided absolutely no proof or reasonable explanation for making such a serious accusation. My wife immediately asked to speak with a manager. The manager, DAS, was extremely rude, intimidating, and made an already upsetting situation even worse. Rather than treating my wife respectfully and allowing the situation to be properly investigated, she felt as though she was being treated like a criminal. Eventually, the store reviewed its security footage, which showed that my wife had not stolen anything. In addition, my wife was able to show a photo she had taken approximately an hour before entering the store, which clearly showed that she already had the phone case in her possession before she arrived at Best Buy. Despite this, the manager’s behavior remained unacceptable and told my wife that she could no longer shop at the store even after it was established that she had not stolen anything We understand that employees have a responsibility to protect the store from theft, but there is a major difference between appropriately addressing a legitimate concern and directly accusing an innocent customer of stealing without evidence. My wife was visiting your store as a customer and deserved to be treated with dignity and respect.