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Best Buy Union Square
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8573 reviews)
Dmitry F
June 02, 2026
4 out of 5
Good store, sometimes too long time to get assistance/long queues
Lise A
June 01, 2026
4 out of 5
A good place to get a great buy on electronics
Han-Shen C
June 01, 2026
1 out of 5
Waiting for 30 minutes nobody can help
Response from Best Buy
June 01, 2026
Hello, Han-Shen,
Thank you for taking the time to share your feedback. Having to wait to get assistance can be frustrating, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/DGguVe), Twitter/X (https://bby.me/uovinm), or Instagram (https://bby.me/HoYCIc). Please reference Google Review, #159730.
Alvaro S
May 30, 2026
3 out of 5
This is one of the largest Best Buy stores I've visited, with a wide variety of sections and a spacious layout. The staff was extremely friendly and helpful, and they also have a solid selection of open-box deals.
That said, compared to previous years, the store seems to carry a much narrower range of products. They appear to be focusing on a smaller number of brands, which has noticeably reduced the variety of options available. I remember coming here years ago and finding a much broader selection across different categories.
Overall, it's still a great store with excellent customer service and good open-box opportunities, but I miss the wider product selection they used to offer.