Pedro A
September 17, 2026
I was shopping for an LG Monitor and found a great deal clearance price, the employee told me that the monitor was not available at that price and if i wanted I had to pay full price, asked to talk to the Mannager and he lied to me told me he was the Mannager, I stepped out to call my friend and when i come back the monitor was not there anymore and the “Mannager” was not around, fishy place, be careful.
Response from Best Buy
September 17, 2026
Hey there.
We can understand wanting to have accurate pricing information in our stores. If you still need help, our social media team would be happy to assist on any of the following platforms listed: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please be sure to mention your review #223813 in your message. Thanks.
Needed cables. Staff were very helpful in helping me find options.
I like supporting actual storefronts but the more I visit stores like this, it makes it harder and harder to not just use Amazon. I called a head to see if the product was in stock in store, was forced to interact with AI before getting my answer of yes, only to arrive at the store to find it not on the shelf and no one available to help.
Response from Best Buy
August 29, 2026
Hi,
We understand that experiencing issues while making a purchase can be frustrating. We'd like to learn more about your experience. When reaching out through our private social media channel, please reference review #21517.
Facebook (https://bby.me/gMwwwg)
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Unfriendly ave uneducated staff.