Selena C
September 29, 2026
Had a great experience at customer service support at checkout. Though I cannot say the same about the manager I encountered with brown hair & glasses. He had a very passive aggressive attitude and it seems as if the employees around the store just walk around and do nothing but play on their phones. There was also a lack of acknowledgment as I looked around needing assistance.
Response from Best Buy
September 29, 2026
Hello,
Thanks for taking the time to share your feedback with us. While we're glad to hear that your experience with the employees in our customer service area was great, it's understandable having a manager interact with you as described and seeing other employees not assisting, isn't welcoming.
If you can send a private message on one of our social media platforms, Facebook (https://bby.me/qnaswP), Twitter/X (https://bby.me/cNPMac), or Instagram (https://bby.me/e43qtm), we'd be happy to review this further with you. Please also mention your "Google review 228030" in your message.
Had a front and rear dash cam installed in my G70. This was a seamless and speedy process (including clear set-up and usage instructions) by Jaleen Runyon my AutoTech installer - Geek Squad. This was exceptional, friendly, and through service that was worth every penny I paid. Congratulations Jaleen, you rock!
Robert B
September 24, 2026
When you need something don't buy something that looks like a brand name product. Ask questions to make sure your getting a brand name product. I went in to buy a name brand and ended up with an inferior product that wasn't compatible
to the main stream phone carriers. They sell products that they can't provide carrier service for. They force you to waste money with their high priced restocking fee of $45.00. They told me that I should go to Walmart for a post paid contract with T-Mobile, Watch out with this company!👎🏻👎🏻👎🏻♥️🇺🇸👣⛱️🌴
Kathy L
September 23, 2026
Customer service today was excellent..not pushy.. extremely helpful
Resulted in a sale