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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5918 reviews)
Joe S
October 27, 2025
5 out of 5
In and in less than 5 min to pick up an online purchase.
Nick B
October 26, 2025
5 out of 5
Great and friendly staff helped me and got me exactly what I needed very fast!
dawn a
October 25, 2025
5 out of 5
Staff very helpful
Angel G
October 24, 2025
1 out of 5
Staff doesn’t know what they are doing the app says one hour I got an email saying my tv is ready for pick up and I get there they don’t have it ready i went to customer service and the employee has no clue as to what she is doing and the app doesn’t let me return it , they are fast to take your money but offer no customer service i can get the tv at Walmart for the same amount of money without a runaround worst customer service from a big box store i will not be spending any more money with them the only resolution they gave me was to wait a week to let the order cancel itself out but the app promises ready in an hour chatted online on the app called the 1800 number with no help they dont care about the customer they are quick to take the money but slow to give me my tv
Response from Best Buy
October 24, 2025
Hello, thank you for taking the time to leave us a review. The store pickup experience should be fast and efficient. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #60101".
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