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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5814 reviews)
Geo L
June 15, 2025
1 out of 5
Went inside to return something. I patiently waited inside in the customer service line which I was the only one in line. I waited about 15 - 20 minutes and nobody helped me. Some of the workers saw me waiting and just walked away instead of telling me to wait a little longer or sorry for the wait. One of the workers at the customer service area saw me waiting for about 10 minutes and then finished with the customer and walked away. At that point there were more people waiting behind me and after about 15 minutes I left. Now I’m here wondering if I can return this online to not deal with there customer service again
Pia M
June 12, 2025
4 out of 5
Great service and quick response
Coffie B
June 11, 2025
5 out of 5
This store is my best friend i love this place and anytime I go in someone is ready to help in friendly way.
Mateo P
June 09, 2025
1 out of 5
Don't ever buy an open box TV from Best Buy. A sales lady at this location, besides being unprofessional with one of her colleagues, told me the screen was in great condition with no issues, and the TV was discounted only because it didn't include the mount, remote, or box. I believed I was getting a great deal. She was either clueless or intentionally failed to disclose that this was a store display model OLED with ~4000 hours and severe burn in.
After Geek Squad delivered and installed the TV ($150) I discovered this for myself. I was under the impression Geek Squad was supposed to watch out for these issues and protect the customer, but they either didn't notice or didn't care.
Overall a very disappointing experience that led me to cancel my Best Buy credit card - won't be shopping there again.