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GEEK SQUAD

Best Buy University Ave West Des Moines

ClosedOpens at 9:00 AM
4.0
(2770 reviews)
4100 University Ave
West Des Moines, IA 50266
(515) 221-0669
Directions
ClosedOpens at 9:00 AM
SaturdayMay. 209:00 AM - 9:00 PMSundayMay. 2111:00 AM - 7:00 PMMondayMay. 2210:00 AM - 9:00 PMTuesdayMay. 2310:00 AM - 9:00 PMWednesdayMay. 1710:00 AM - 9:00 PMThursdayMay. 1810:00 AM - 9:00 PMFridayMay. 1910:00 AM - 9:00 PM
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Shop Best Buy University Ave West Des Moines

Specialty Shops and Services

  • More cameras. More help. More hands-on. Come in to experience camera shopping the way it should be.

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy University Ave West Des Moines

How do I check product availability at the University Ave West Des Moines Best Buy?
How do I check my order status?
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy University Ave West Des Moines stores’ holiday hours?

Recent Reviews

4.0
(2770 reviews)
Chakys R
April 22, 2025
1 out of 5
No ayudan, No existe el buen servicio tengo 30 minutos esperando para comprar una lavadora y nadie me atiende es como si no quisieran vender.
Response from Best Buy
April 22, 2025
Hola, Chakys, Gracias por dejarnos una reseña. Como consumidor, comprendo la importancia de recibir un servicio al cliente rápido y atento, especialmente considerando la duración de la espera. Agradecemos sus comentarios y nos gustaría documentar formalmente su interacción en nuestro sistema corporativo. Si puede, contáctenos a través de nuestras redes sociales. Nuestro equipo estará encantado de ayudarle en cualquiera de las siguientes plataformas: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Por favor, mencione la frase "Reseña de Google, Conversación #65065095" al contactarnos a través de redes sociales. Gracias, ^Ruby
M L
April 14, 2025
1 out of 5
Horrible customer service! Good luck trying to speak to an actual human.
Response from Best Buy
April 14, 2025
Hello and thanks for reaching out on Google. Getting help when needed should be easy and we understand the frustration when you feel that has not been the case. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 65041174. Kindly, ^Graham
Coco B
April 09, 2025
3 out of 5
The person behind a counter on his cell phone when asked if he could answer a question about cover for iPad pro 13 inch his reply was NO, I'm checking in vendors. Didn't even offer to get someone to help. Ended up going to Office Depot and purchased cover.
Response from Best Buy
April 09, 2025
Good Morning, We certainly understand how you are feeling after not getting the assistance you needed when shopping for an iPad cover. We would love to connect with you and look further into these concerns. Please feel free to send our team a private message via social media. Make sure you include your full name, phone number, email address, and Google review: #65025187. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Benica M
April 06, 2025
3 out of 5
As I see it and experience it....lack of staff. You could be waiting 10 minutes or more for someone to come to your location and you need help. Experienced this at many BB's. And out of stock on many items.
Response from Best Buy
April 06, 2025
Hello, Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place. Please reference Google Review 65014887. Regards, ^Kristy

About Best Buy University Ave West Des Moines

At Best Buy University Ave West Des Moines, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy University Ave West Des Moines team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 4100 University Ave in West Des Moines, IA, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy University Ave West Des Moines? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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