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Frequently Asked Questions About Best Buy Durham

How do I check product availability at the Durham Best Buy?
How do I check my order status?
My local Durham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Durham stores’ holiday hours?

Recent Reviews

4.1
(2620 reviews)
Ann B
May 08, 2025
5 out of 5
After a wait, their cellphone staff was helpful and knowledgeable in choosing a new phone.
Ruben M
May 08, 2025
5 out of 5
Excelentes precios...
Shanel
April 25, 2025
1 out of 5
Disappointing experience at this Best Buy on a pokemon product drop day. First, they allowed someone to buy the product BEFORE the store opened. Another person showed up right at open and cut the line by checking out with an employee who was doing "pick up" orders. This product was not available for pick up ordering. This was unfair and disrespectful to everyone else who was waiting. This Best Buy made no effort to ensure a fair process for customers.
Joy
April 25, 2025
1 out of 5
Employees reserving limited pokemon cards for friends, allowed them to go to "pick up" when the product isn't available for online ordering

About Best Buy Durham

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