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Frequently Asked Questions About Best Buy Durham

How do I check product availability at the Durham Best Buy?
How do I check my order status?
My local Durham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Durham stores’ holiday hours?

Recent Reviews

4.1
(2624 reviews)
Ahmad H
May 24, 2025
1 out of 5
If I can give them -1 star I would do it because they have really bad customer service and they have such bad delivery drivers. I bought a dryer and a washer from them and they delivered the washer damaged u talk to the delivery guy and he says that I will leave it at your house and I’ll come back at 7 PM to bring you another one and he provided me with he’s phone number and at 7 PM no body showed up and when I called the number he gives me the number was wrong not in service and I called the Best Buy customer service to report it and they didn’t provide me with any help.
Na N
May 20, 2025
4 out of 5
Staff was very helpful and knowledgeable about the latest products.
gyasi C
May 12, 2025
5 out of 5
The car audio technicians do an amazing job and fit me in even when the front store messed up scheduling my install. They did an amazing and clean install you won't be disappointed
Ann B
May 08, 2025
5 out of 5
After a wait, their cellphone staff was helpful and knowledgeable in choosing a new phone.

About Best Buy Durham

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