header_logo

More to Explore

Frequently Asked Questions About Best Buy Durham

How do I check product availability at the Durham Best Buy?
How do I check my order status?
My local Durham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Durham stores’ holiday hours?

Recent Reviews

4.1
(2686 reviews)
Tom L
December 01, 2025
3 out of 5
We asked the salesperson to demonstrate some of the electronics, however none of them were working the way they were supposed to be on the displays. I wouldn't be surprised if the store is closed within 6 months.
Response from Best Buy
December 01, 2025
Hi there. I can understand wanting to test an item before purchase, and we appreciate you providing us with this feedback. We would like to get this documented and assist if needed. Please feel free to reach out to us via Facebook (https://bby.me/freey1), Twitter/X (https://bby.me/2ahe94), or Instagram (https://bby.me/vxfb3z). Be sure to include Google Review number 79545 when reaching out. Thanks!
Erik H
November 20, 2025
4 out of 5
Great
Jon C
November 16, 2025
5 out of 5
Really good service
La T
November 15, 2025
5 out of 5
Great customer service when I shipped a damage replacement record player. Found a great alternative.

About Best Buy Durham

bestbuy.com