How do I check product availability at the Parma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Parma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Parma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5197 reviews)
Jack M
September 28, 2026
1 out of 5
They don't want to talk to you on the phone. That's why your only option is AI crap. I'll buy from someone with a phone number
Response from Best Buy
September 28, 2026
Hello,
Thank you for sharing your feedback with us. We understand not being able to reach a person by phone, as expected, isn't ideal. We'd be happy to ensure that your feedback is documented, and see if we can assist further.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/BLwoFj), Twitter/X (https://bby.me/vRo5K1), or Instagram (https://bby.me/5xWA6F). Please also refer to your "Google review 227675" in your message.
Roman R
September 27, 2026
1 out of 5
Terrible customer service. This store has the worst staff ever. Nobody wanted to help me or answer my questions. They just ignored me. Do not recommend this place.
Response from Best Buy
September 27, 2026
Hello,
It's unfortunate your experience was a negative one. We get why you would be frustrated by this experience. We would like to hear more about the concerns you have and help in any way we can. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 227350 in your message to us.
X: https://bby.me/c7TDXU
Facebook: https://bby.me/uxwmVp
Instagram: https://bby.me/IbkB0G
Linda G
September 27, 2026
5 out of 5
Great pricrs
Brenden T
September 26, 2026
5 out of 5
Got a new phone for my parents the Verizon support is great here