Justin H was phenomenal in helping me with my desktop questions/inquiry/purchase. He helped us differentiate models, chips, storage, and memory based off of my need in a computer. Highly recommend him as he is very knowledgeable in computers! Would not have made the correct purchase without his expertise.
Clean store and very organized. Customer service excellent. Had just what I needed.
Service staff inhospitable and quite frankly rude.
Response from Best Buy
July 27, 2025
Hey there, Rob,
We appreciate you reaching out to provide us with your feedback. I know how important it is to receive quality customer service, and I can understand your concerns surrounding your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/8k3ri6), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #21138" and share your full name, email, and phone number.
All the best,
^Jacob