Curtis B
November 22, 2025
I was basically in and out for my store pickup.
Salesperson helped us find what we needed. We were in and out in about 20 min.
Janson V
November 21, 2025
The young lady at the register was very disrespectful. Asked if I wanted a warranty and I said no, thank you, and she smacked her lips and was mumbling under her breath. And then she mumbled something else when I was putting my card in the machine
Response from Best Buy
November 21, 2025
Hi, Janson,
Thank you for taking the time to connect with us here to share this review. We pride ourselves on being an open and welcoming environment, but it sounds like we failed to hit our mark here. We would like to get some more details from you to ensure this is escalated to the appropriate teams.
To get started, please send us a message on Facebook (https://bby.me/qbtpbd), Twitter/X (https://bby.me/maq518), or Instagram (https://bby.me/g2cphg). Please also include a note stating you are reaching out from a Google review by including this reference number: #72729. We look forward to hearing from you!
Very nice and knowledgeable staff. When I went to check out their TVs, they explained and showed me the differences between Samsung and TCL very clearly. Thanks for the helpful suggestion and great customer service!