Frequently Asked Questions About Best Buy Annapolis
How do I check product availability at the Annapolis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Annapolis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Annapolis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Annapolis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1914 reviews)
Charles B
August 19, 2025
5 out of 5
My old home! Kinda weird not having to wait till I'm off the clock to buy stuff. But, Jaylen took good care of me. And even made sure my camera and lenses had protection on them.
Tim D
August 19, 2025
5 out of 5
Exceptional customer service from Brayden. Had an issue and needed help with my phone. Brayden was incredibly knowledgeable and helped me with all my questions. Very happy I stopped in.
Philip C
August 12, 2025
3 out of 5
Can't get to the back of the store to browse around without 3 employees stopping me on the way offering help. Glad there's some assistance available but bring it down a notch, I just want to look around.
Response from Best Buy
August 12, 2025
Hey there, Philip,
We appreciate you reaching out to provide us with your feedback. I know how important it is to receive quality customer service but privacy when browsing, and I understand your concerns with your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/zzllch), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #28069" and share your full name, email, and phone number.
All the best,
^Jacob
Carol T
August 11, 2025
5 out of 5
We bought a new laptop. Angel and Rafal were both EXTREMELY helpful, patient and professional. Top quality employees!!