Rossio B
February 20, 2026
If you have the opportunity to buy in this store, miss it, they give terrible customer service, they don't help you with doubts, it's the worst
Response from Best Buy
February 20, 2026
Hello, Rossio,
We appreciate you taking the time to share your feedback. Trying to get assistance at a Best Buy should be easy, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/9d9pt0), Twitter/X (https://bby.me/d7wdgk), or Instagram (https://bby.me/rel2q7). Please reference Google Review #119789.
Charlie did an excellent job
Very good teamwork, friendly and knowledgeable associates, got the things I needed and quickly checked out, not more than 3 minutes total, wish all stores were the same!
Easy pickup of an online order !