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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5042 reviews)
Richard J
May 06, 2025
5 out of 5
Hands down the best Best Buy experience we’ve had. The entire Knoxville team was fantastic, and a special shoutout to Kyle for taking such great care of us. He walked my wife and me through everything we needed to get started with our new Canon V10 vlog camera, Insta360 X5, and two pairs of Galaxy Buds Pro. Knowledgeable, patient, and genuinely helpful—this location sets the bar for customer service!
Rob S
May 06, 2025
4 out of 5
They were helpful in helping me find a cable I needed.
Mauricio D
May 04, 2025
5 out of 5
La verdad todo muy bien lo único es qe noy hay muchas personas que te puedan apoyar en español
lizajoy
May 03, 2025
4 out of 5
Need more variety of cases for Android phones. Came in to get a case because I like to get a good one and don't trust online. So I was very disappointed that about 95% were for iPhones. The store is very neat and well organized.

About Best Buy Knoxville

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