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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5393 reviews)
Josh M
March 29, 2026
5 out of 5
Great setup and easy checkout process
Ross W
March 28, 2026
1 out of 5
Poor service.
Response from Best Buy
March 29, 2026
Hello, Thanks for your review. We would like to hear more about what happened. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 136064 in your message to us. X: https://bby.me/Oa98j2 Facebook: https://bby.me/pReJeN Instagram: https://bby.me/YvumUO
Eric J
March 27, 2026
1 out of 5
I tried to call the store for an hour, but it wasn't unable to speak to anybody to speak to anyone it's quite pathetic. Definitely won't buy anything here
Response from Best Buy
March 27, 2026
Hello, thank you for leaving us a review. Being able to get the information you need before making your purchase is important. Can you please reach out to us on Facebook (https://bby.me/MSF9Kv), Twitter/X (https://bby.me/YYW6mt), or Instagram (https://bby.me/widkd6) with more information about your experience? Please begin your message with "This is regarding my Google Review #135372".
Jim W
March 26, 2026
5 out of 5
Great experience!

About Best Buy Knoxville

bestbuy.com