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Best Buy Park City

4.1
(761 reviews)
1209 Center Dr
Park City, UT 84098
(435) 615-2839
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Frequently Asked Questions About Best Buy Park City

How do I check product availability at the Park City Best Buy?
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My local Park City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
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Recent Reviews

4.1
(761 reviews)
Matthew H
November 20, 2024
1 out of 5
Nothing against this location but a company as a whole. Best Buy has the worst customer service! The stores are fine, but once you leave, no one has the ability to help you anymore. You can not call any Best Buy location. They just have ai talk to you until they send the call to someone, probably not even in America, who will just say they are not authorized to help you anyway. I would advise anyone in need of electronics, take your money elsewhere. P.S. it's pretty terrible if the only way to talk to them is through social media. Look at all bad reviews on here. The response is the same... reach out to us on Facebook, Instagram, etc.
Response from Best Buy
November 20, 2024
Hi, Matthew, Phone communication can be frustrating when you are unable to get in contact with the intended party. Calls to stores are typically redirected to a phone hub which can handle most inquiries including inventory and purchase information. This helps to allow employees the opportunity to be more hands-on and focus on customers within the store without having to excuse themselves from a customer interaction to take a call. Though you may connect with Best Buy by calling (888) BEST-BUY, (888) 237-8289 or be connected to the phone hub, we understand that there are times in which there is a need to connect with the store directly. Our team would be happy to assist. Because this platform may not allow us to have an active dialog, we ask that you please reach out to our team by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) When reaching out, be sure to mention Google Review 64451010 so that we can tie it to your Google post. We hope to hear from you. Sincerely, ^Tina
Thomas S
November 16, 2024
4 out of 5
All you need in electronics
Utoh G
November 04, 2024
3 out of 5
I feel like the shelves of this store are always empty, like they're not getting the attention that others BB get ...
Response from Best Buy
November 04, 2024
Hello. I can see how not finding what you are looking for on a shelf could be frustrating. We take feedback seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64385461. Best, ^AllisonS
Gustavo M
October 26, 2024
1 out of 5
Me and my girlfriend just had a genuinely negative experience at this store, one of the employees walked up to us at the phone section while we were just looking around, and she started a conversation about how we should get the best buy credit card (despite us already having one) because she needed to make those sales in order to keep her job. In order to do this, she leaned her arms over our shoulders, touched our necklaces and jewlery, got uncomfortably close, and made flirtatious advances on both me and my partner. The employee never told us her name but she had white hair and was accompanied by a much nicer employee with short hair, who unfortunately did not understand our conversation as it was in spanish and could not intervene and would therefore not be to blame. We repeatedly denied the white haired employee's advances as politely as we could, and had to decline multiple times in order for her to "allow us" to leave. We love the store thanks to its proximity to our house but we would like to not have this experience again.
Response from Best Buy
October 27, 2024
Hello, Gustavo, Thank you for reaching out and taking the time to share your experience here with us. We want all of our customers to feel welcomed in our stores, and understand how we would feel in this situation. We would like to take a closer look into this interaction to ensure your concerns are documented here with our Social Team, and shared with the appropriate teams to take action where acceptable. Please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64357178 regards, ^Brandon

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