Today 4/14 This location have really bad customer assistance, I asked for help at the watches area and no buddy comes to help, I keep asking and they said some one go came to help and never comes, I waited for 30 min and when I come out there was 3 workers smoking outside
Response from Best Buy
April 15, 2025
Hello, Nelson,
Thank you for reaching out regarding your experience in store. I can understand that waiting for support on a busy day can be difficult. We certainly want to make sure our employees are able to take their breaks when required. We also do want customers to be supported as best we can. If you would like support or to put in a complaint we would be glad to investigate your concern. Please reach out to any of our Social Media Profiles below with Review 65042549 in a Direct or Private message with your full name, email, and phone number with all details for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Great Staff and Service. A+++
Geek Squad Is awesome. Make sure if you call , you use the number from Best Buy. There is a scam using Geek Squaf name.
Customer service is great.