Customers return opened products for a variety of reasons — a gift was the wrong color or model, or the TV or appliance was too big to fit. Other open-box products previously served as in-store displays. Each open-box product has been tested or inspected to verify it's in proper working order, its physical appearance was validated, and most of them include all parts and accessories (exceptions are noted as part of the product's condition). The full manufacturer's warranty for an open-box product is the same as buying a factory-sealed product, and Best Buy's Return & Exchange Promise also applies.
Clearance products include new, unopened, factory-sealed products that are either discontinued, overstock, or end of stock. They come with the original manufacturer's warranty.
Products, pricing, services and promotions vary by store. Store pickup is the only option for in-store clearance and open box. Inventory of in-store clearance and open-box products is limited, and rainchecks are not available.
Products, pricing, services and promotions vary by store. Store pickup is the only option for in-store clearance and open box. Markdowns are taken from regular prices. Regular Price listed for in-store clearance reflects the current BestBuy.com regular price. Regular Price listed for open box reflects current non-sale store price for the item in new condition. In-store clearance and open-box inventory is limited, and rainchecks are not available.