Y'all just closed my favorite store in college Park. What happened? I didn't get no phone call or email no nothing
I came to the this Woodmore store to return a defective TV. This was the most degrading, unprofessional and rude experience I have ever had.
Manager Jocelyn is extremely rude and violated the corporate return policy and DOES NOT want to even listen to you. In the middle of the conversation she just turned around and walked away and never came back - I had to find and approached her about my situation. She told me she had other customers to take care of but my case was NOTHING to her. Jocelyn also threatened me that I would be escorted out of/removed from the store. I see other customers had the same experience with her. Jocelyn must read the return policy thoroughly and understand what “items can be returned to ANY Best Buy store” really means.
This kind of behavior is very unprofessional and individuals like her should immediately be removed from the store.
This was my last time I came to that location to even look around. If I could given a negative rating, it’d have been -100.
You need appointment on geeks quad
Service was fast and efficient.