Esperanza C
October 24, 2026
No encontré lo que buscaba
I didn’t go to Best Buy. I don’t know why it’s making me leave a review for them.
Horrible experience in appliances, I spent 15 minutes looking for someone to help me. My washing machine died on Sunday, did my research, selected what I wanted and walked in to buy. Unfortunately couldn't find anyone in all of appliances and saw 2 other people also needing help who were there before me. After 15 minutes, I left and purchased at Lowes.
And all the washing machine floor models were dirty.
No employees = no sales.
Response from Best Buy
October 19, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that you were not able to get the help you needed. We understand why you would be disappointed with this experience. We would like to speak with you more and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 240580 in your message to us.
X: https://bby.me/9jPwJd
Facebook: https://bby.me/NrxIFY
Instagram: https://bby.me/QYSrPf
Christian H
October 17, 2026
Gone are the days of customer service the employees couldn’t care less they just said everything is online now…