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Best Buy Culver City
Services Offered
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Frequently Asked Questions About Best Buy Culver City
How do I check product availability at the Culver City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3584 reviews)
Big E
November 18, 2024
5 out of 5
Great customer service
Enmanuel F
November 15, 2024
5 out of 5
Nice store, the sales representatives very helpful and knowledgeable,
Jeff N
November 10, 2024
2 out of 5
I have always been a Best Buy fan. We have bought over $10,000 over years buying; refrigerator, washer and dryer, multiple TVs, laptops, and more. I have always loved the service I get and get to see the product. We recently bought a refrigerator and the made us buy the water hose. When the guys came to install they let us know that we did not need the hose and could return it. I really appreciate this and the installer did great. I finally got around to returning the hose in less 60 days which is typical for most stores. However the manager told me that I could not return it since it was outside the 2 week window. I just spent a lot of money on the refrigerator and they will not take back the $40 hose. I will no longer be shopping at Best Buy. I will use other big box stores and internet stores in the future. I always tried to keep stores like Best Buy going but no more. The consumer service manager at the return text was rude and did not understand good consumer service.
Response from Best Buy
November 11, 2024
Hello, Jeff.
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve our services and operations. To connect with a live representative you can contact us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64409557. We look forward to working with you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Regards,
^Jason
mount r
November 07, 2024
5 out of 5
Great place Good sales always stocked up very well