Frequently Asked Questions About Best Buy Culver City
How do I check product availability at the Culver City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3866 reviews)
Bin H
August 29, 2026
5 out of 5
Wonderful customer service. Thanks Wiil and Lincoln to fix the issue.
Steve S
August 22, 2026
5 out of 5
각종 전자 기기 와 연결 에 필요한 부품이 다양하고 직원분들이 친절하게 알려주셔서 감사해요
Abe D
August 21, 2026
5 out of 5
Alondra rocks! Patient, kind, warm and thorough. Top level talent. Biggest smile in the room. I'll always shop here with service that Exceptional.
David C
August 19, 2026
1 out of 5
Incredibly poor service. Waited in line for more than 15 minutes at the customer service counter, while multiple employees slouched around chatting happily with no intention of helping. Won’t be back.
Response from Best Buy
August 20, 2026
Hello, David,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/sv9xiH), X/Twitter (https://bby.me/KivOto) or Facebook (https://bby.me/lOefAr) with the details of your experience. Also add Google Review 206540. We look forward to hearing from you.