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Frequently Asked Questions About Best Buy Frisco

How do I check product availability at the Frisco Best Buy?
How do I check my order status?
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frisco stores’ holiday hours?

Recent Reviews

4.1
(4062 reviews)
Arunkumar T
June 03, 2025
5 out of 5
Best buy is always best, good collections, friendly staff and good customer service.
Amit K
May 31, 2025
1 out of 5
Prices are high
Jesse L
May 30, 2025
4 out of 5
**Update: drove to store and JZ the supervisor on duty took great care of me! I was still worked but feel he did all he could to make sure I walked out with a product so I didn’t have to wait any longer. He even got me a discount on it so it was less than originally paid. Store messed up and didn’t hit whatever button was needed to have an item I purchased shipped to me. So after 2 hours of runaround with call centers the end result is I have to drive to a store an hour and half from where I live to ask them to fix their mistake since they refuse to answer phone calls from customers.
chloe b
May 28, 2025
5 out of 5
I had such an incredible experience at the Best Buy in Frisco, TX, all thanks to Ken! Ken went above and beyond to help me find the perfect travel camera. He was extremely knowledgeable, patient, and genuinely passionate about helping me make the right choice. As a professional photographer who normally shoots with a Canon R6, I was looking for something more travel-friendly—but without compromising on quality. Ken took the time to walk me through all the options and ultimately helped me choose the Canon R8. I couldn't be happier with it! The image and video quality are amazing, and it’s now my go-to backup camera for client work. Thanks to this camera, I captured incredible moments during my trip—and most importantly, my sister-in-law was able to capture the exact moment I got engaged! None of this would have been possible without Ken’s expert guidance. If you're looking for someone who truly knows their stuff and genuinely cares about helping you find the right gear, ask for Ken. He made the entire experience stress-free and enjoyable. Best customer service I’ve had in a long time!

About Best Buy Frisco

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