Frequently Asked Questions About Best Buy Atwater Village
How do I check product availability at the Atwater Village Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Atwater Village Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Atwater Village stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Atwater Village Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5109 reviews)
Arun D
September 13, 2025
1 out of 5
Range of products is not good
Response from Best Buy
September 14, 2025
Hello, Arun,
Thank you for sharing your feedback. We would be happy to take a closer look into this to document any feedback you may have here. To continue, please send us a private message or DM at the following Social Platforms with Google Review # 43185.
Facebook (https://bby.me/mwsciz)
Twitter/X (https://bby.me/u8vucp)
Instagram (https://bby.me/ikbfrh)
We look forward to assisting you there.
Jackie R
September 12, 2025
5 out of 5
The service was amazing!! I couldn’t be happier. They came in asked me where I wanted the TV & went to work. They were fantastic. Lucky you for having workers like them!! Thank you!!
The L
September 12, 2025
5 out of 5
“Trick r Treat” DVD “This one’s good for the kiddies” :-) Came in looking for a Halloween DVD.
Couldn’t decide on which one to buy.
But a guy who worked there was really nice he stopped and handed
me the “Trick r Treat” DVD and said that “This one’s good for the kiddies” turned out to be an awesome movie! He was wearing a cardigan and
looked like he belonged in a record store more than in retail. Maybe he was the store manager? (or maybe that’s what the employees wear in the Los Feliz location) I miss their blue classic shirts. Bring back the blue! :-)
Great store! Good location!
Very large selection and great customer service :-)
Dina F
September 11, 2025
1 out of 5
TODAY 9_10/2025 WE WENT TO SEE COMPUTERS.THREE ASSOCIATED WERE GOFFING AROUND.ONE OFF THE ASSOCIATED A FEMALE NAME MELANIE MENTION THAT WE WERE THERE ONLY TOO SEE AND THAT WE WERE NOT THERE TO BUY BECAUSE WE CAN'T AFFOR IT .ONE OF THE ASSOCIATED WENT TO HELP US AND HE LOOK THAT HE WAS IN A HURRY HE ONLY GIVE US A CHANCE TO ASKED FOR TWO QUESTIONS..WE ASKED IF WE CAN APPLY FOR THE STORE CREDIT AND HE ASSUMED THAT WE WERE NOT GOING TO BE ABLE TO BE APPROVED. SO WE DID GOT APPROVED .HE SAID THAT HE WAS GOING TO GET THE COMPUTER BUT INSTED HE ENDED UP HELPING MELANIE COSTUMER BECAUSE SHE WAS NOT TRAINED TO PROCESS A PAYMENT WITH A CHECK..HE LEFT US HANGING FOR ABOUT 10 MINUTES..THEN HE ASKED THE FEMALE SALE PERSON TO HELP US.THE MOMENT MELANIE WAS HELPING US SHE IGNORED ALL THE QUESTION THAT I WAS ASKING.SO RUDE.ANOTHER MALE ASSOCIATED WAS SO SARCASTIC AND HE THOUGHT HE WAS FUNNY I FELT MORE THAT HE WAS HARRISSIN US.WE WHENT THERE TO BUY NOT BE BE CRITICIZE BUY THIS IGNORANTE SALE PERSONS..THEY SHOULD BE MORE PROFFESINAL IN THEIR JOB.