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Frequently Asked Questions About Best Buy El Cajon

How do I check product availability at the El Cajon Best Buy?
How do I check my order status?
My local El Cajon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy El Cajon stores’ holiday hours?

Recent Reviews

4.3
(3260 reviews)
Emilio C
August 24, 2025
5 out of 5
Muy amables en el trato, encontré lo que ocupaba
Calvin R
August 19, 2025
5 out of 5
Great customer service!
Diana L
August 17, 2025
5 out of 5
Had an appointment today with the Geek Squad to get my laptop serviced and I had the honor of being assisted by Chris. He was a well of information, assistance and direction. Chris made sure that I was aware of the services that I was entitled to and left me feeling confident with how to move forward. Above and beyond customer service that was seen, felt and so appreciated!!
Sabrina L
August 14, 2025
1 out of 5
This is the worst Best Buy I have ever been to. Staff is extremely rude and they will sell you a broken tv yet when you bring it back to get refunded for it they will deny you and claim you broke it and will refuse to refund you. Said I couldn’t prove it was broken when I brought it back within 2 hours of purchasing it. $300 stolen from me at this location. DO NOT GO HERE!!
Response from Best Buy
August 14, 2025
Hello, Thanks for taking the time to share your feedback with us. I understand getting home and finding that the TV you purchased was broken, wouldn't have been a welcome sight. Having the return be denied also certainly isn't ideal. I'd like to have our corporate team review this with you further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/9w22hd), Twitter/X (https://bby.me/olddhz), or Instagram (https://bby.me/bqkvwm). Please include a mention of your "Google review #29193" in your message to us. Sincerely, ^ Melissa

About Best Buy El Cajon

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