Absolutely terrible and corrupt return policy. I bought a broken in box projector and when I returned it - as charged a restocking fee. But it was broken before I opened it ! No one could help and they just said “that’s how it is.” I’ve decided I can’t trust buying anything from Best Buy ever again.
If you have an apple product to get repaired, do not, I repeat, do not go to the geek squad here. They’re completely disorganized and don’t know what they’re talking about. I made an appointment here to get a battery replaced through AppleCare and not only did they not have any parts available to replace it even though it said same day service they tried to charge me $99 even though AppleCare gives you a free replacement. I’m only giving them two stars because the guy was nice enough, but you might as well just go straight to the Apple Store.
Response from Best Buy
March 29, 2025
Hi, Paul,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64983661 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Muy buena atención y con excelentes precios de sus productos
Not cheap, kinda little items in store. Nice salesmen
Response from Best Buy
March 29, 2025
Hi, Tobias,
Thanks for shopping with us and for taking the time to leave your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64980671 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian