Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7928 reviews)
Hasan Q
December 14, 2025
1 out of 5
Absolutely horrible and unhelpful employees and customer service. They resent me to 3 different areas within the store and the 3rd area tried sending me back to the 1st area I went to. It wasn’t until I refused and asked to speak to a manager. The manager was also unhelpful and pointed to another guy and told me to get back in the same line I already waited on! Truly unbelievable how bad this location is. Go anywhere else but don’t go to the Best Buy San Francisco on Mission really is.
Joan E
December 14, 2025
5 out of 5
Great
Gerardo C
December 14, 2025
5 out of 5
Easy order and pick up
binod d
December 10, 2025
1 out of 5
Worst customer service.
Response from Best Buy
December 10, 2025
Hello, thank you for sharing your thoughts with us here. Can you please reach out to us on Facebook (https://bby.me/pwoczx), Twitter/X (https://bby.me/0xilx2), or Instagram (https://bby.me/wrzpcv) with more information about your experience? Please begin your message with "This is regarding my Google Review #85081".
About Best Buy San Francisco (13th And Harrison St.)