Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7909 reviews)
Simon S
November 23, 2025
1 out of 5
Was threatened by security to leave. Showed me a picture of some homeless guy and said it was me. Pushed me out of the store then threatened to taze me.
Hammad M
November 22, 2025
5 out of 5
one of the view places in SF where customer service is still a thing,
Hammad M
November 22, 2025
5 out of 5
The only place in SF where customer service is still a thing.
Matthew J
November 21, 2025
1 out of 5
The lady at the Samsung desk was incredibly rude to me. When I asked for help she just deadpan said "no" and the continued playing on her phone.
Response from Best Buy
November 21, 2025
Hi Matthew,
Thank you for your feedback. It's concerning to know you were unable to receive the help you needed during your recent visit to one of our stores. We'd love the opportunity to chat to see if there's anything we can do to help.
For support, please feel free to reach out to us on Facebook: https://bby.me/irjs01, Instagram: https://bby.me/4j70pb, or Twitter/X: https://bby.me/53gyv6. Be sure to mention your Google review 72522.
About Best Buy San Francisco (13th And Harrison St.)