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Best Buy San Francisco (13th And Harrison St.)
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7955 reviews)
Kate
January 20, 2026
1 out of 5
Bought a tv in the store. Drove home. Opened the box to find the tv screen smashed in. Immediately went back to the store within the hour and asked if this could be replaced since I was sold a broken tv. Before even looking at the tv and assessing the damage, multiple team members went over to watch security footage of me leaving the store earlier and seemed to think the situation was hilarious. They came back, admitted that the footage showed me simply walking to my car, carefully loading the tv in, and then driving away, and then proceeded to blame me for the damage despite not knowing how I could have possibly even damaged the screen in this way. They then refused to replace or refund the tv and eventually walked away from me, saying there was nothing they could do to help me other than selling me a new tv. Not only am I out the money I spent on the tv, but I had to uber to and from the store only to be mocked and blamed for breaking the tv. One of the most insane experiences I've ever had as a customer.
Response from Best Buy
January 20, 2026
Hey,
Sorry to hear that you had that kind of experience. Please feel free to connect with on social media links. When doing so mention review #107039.
Facebook (https://bby.me/1k1m8w)
Twitter/X (https://bby.me/4eb510)
Instagram (https://bby.me/7m5d3f)
C H
January 20, 2026
5 out of 5
Nice and clean. Travis was so helpful in electronics. He was the perfect person to help with selecting a laptop. He was laid back, but professional, knowledgeable and helpful. I was traveling for a work convention and my laptop bag fell out of the Lyft trunk and broke. When I explained what I needed to run Lightroom on a budget he knew exactly what to look for when picking something. He was easy to talk to and he was quick. Thank you!
Tejraj B
January 19, 2026
5 out of 5
Super
Guillo L
January 18, 2026
3 out of 5
Poca atención