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Best Buy San Francisco (13th And Harrison St.)
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy San Francisco (13th And Harrison St.)
How do I check product availability at the San Francisco (13th And Harrison St.) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Francisco (13th And Harrison St.) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Francisco (13th And Harrison St.) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Francisco (13th And Harrison St.) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7794 reviews)
Owen L
July 21, 2025
1 out of 5
Mid
Olivier A
July 20, 2025
1 out of 5
Nobody there knows what happens in the shop...asked 5 different people and got 5 different answers..
Response from Best Buy
July 21, 2025
Hello,
Thanks for sharing your feedback. When asking a question that's not an opinion-based one, our employees should be giving consistent, accurate answers. I understand getting so many answers, wouldn't have been welcome. I'd like to have this looked into with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/qtnhtx), Twitter/X (https://bby.me/zxk9a3), or Instagram (https://bby.me/npgz31), with your full name, phone number, email address, and details about your visit to our store. Please also include a mention of your "Google review #18398" in your message.
Sincerely,
^ Melissa
Lisa H
July 17, 2025
5 out of 5
The geek squad still doing bear thing. Love Best Buy!
Tony D
July 15, 2025
1 out of 5
I was baited and switched on. I ordered a laptop with the understanding I could pick it up the same day. When I went to the store it was not available.
Response from Best Buy
July 16, 2025
Hello, Tony,
I can understand your confusion with Bait and switch. Although this doesn't refer to waiting for your laptop to be ready for pickup. I can understand that a possible pickup delay can be difficult. I would be glad to notate your concern if you would like to reach out to us on any of our Social Media Profiles below with Review 16263 for support.
Facebook (https://bby.me/fbrici), Twitter/X (https://bby.me/90mb8k), or Instagram (https://bby.me/lghe1u)
Sincerely,
^ Tommy