Best Buy Waxahachie

Alex and Matt were absolutely wonderful to work with! Alex is sharp, decisive, and a natural leader who handles problems quickly and confidently. Matt is incredibly detail-oriented, excellent with numbers, and has an amazing memory. Their patience and professionalism made our shopping experience easy and pleasant. Best Buy is very fortunate to have such an outstanding team!

We had an excellent experience with Alex and Matt! They were both patient, attentive, and incredibly helpful throughout our purchase. Alex stood out for her strong leadership and quick thinking, while Matt impressed us with his outstanding math skills and remarkable memory. They made the entire process smooth and enjoyable. Best Buy is truly lucky to have them!

It was very quite and when we needed help it was Like a ghost town

Had to drive a long distance to this location for a specific item. Does the hiring manager here screen potential employees for customer service skills? Not sure how this store is still open. Several employees walking around like zombies, but no one offered to help, let alone made eye contact. Finally went to a register for assistance only to find out that inventory was not correct and item was out of stock. If this store needs paying customers to thrive, how can they afford to hire avoidant employees, and have several on shift simultaneously? Tried calling the store to speak to a store manager about this experience, and a foreign representative shared that the company stopped fielding calls directly to stores a few years ago. This means you can't call a store directly to verify whether an item is in stock or not. What are all the of your employees hired for? Not helping customers in person and not taking calls! Live mannequin art perhaps? Dear Manager, you may suggest fields such as accounting, mail delivery, gardening, truck driving, candle carving, soft shoe dancing, or even professional bird watching, to your employees if solitude is preferred. To customers… there is a sizable company named after a major rainforest, with similar or better prices. Many times they will deliver your product to your front door the next morning by 10AM, without you putting wear on your car, wasting gas, and maybe more importantly your time.