Frequently Asked Questions About Best Buy Eatontown
How do I check product availability at the Eatontown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eatontown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eatontown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eatontown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2208 reviews)
NJMike
October 17, 2025
5 out of 5
One thing Amazon doesn't do is let wander around and play with technology
michael m
October 13, 2025
5 out of 5
Staff was very helpful, knowledgeable and friendly
Sean O
October 08, 2025
1 out of 5
Was there to buy a game, asked an attendant and while the game was listed in stock, the attendant tried a couple of things before just giving up on trying to find it. I won't be going back.
Response from Best Buy
October 08, 2025
Hello, Sean,
Thank you for reaching out to us to share your experience. We understand how important excellent customer support can be, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 53326.
Facebook (https://bby.me/5dir4d)
Twitter/X (https://bby.me/1x5gpi)
Instagram (https://bby.me/3c6ewh)
We look forward to assisting you there.
arlene k
September 25, 2025
3 out of 5
Nice and informed sales person but limited stock.
Response from Best Buy
September 25, 2025
Hello Arlene,
Thanks for reaching out and providing your feedback about your visit to our Eatontown location. We're happy to hear that you had a good interaction with one our salespersons, but we can see how not having the items you need in stock would be an issue for you. We would like to see if we can find what you are looking for. Can you connect with a representative through social media? You can find us at a Social Media platform listed below and reference Google Review #47578 in a private message.
Facebook (https://bby.me/0sh64j)
Twitter/X (https://bby.me/bedvta)
Instagram (https://bby.me/epxgov)
Thanks,