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Best Buy Cedar Rapids
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Cedar Rapids
How do I check product availability at the Cedar Rapids Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Rapids stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Rapids Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2962 reviews)
Aaron H
December 29, 2025
1 out of 5
I went to purchase a pair of headphones and tried a demo pair in store that I liked. When I took the box to the register, I was told the pair I grabbed was the second generation and cost $150 more than the demo model I tried. I explained that I wanted the exact pair I tested. I was then told they could help me order it online through the store, only to find out that it could not be ordered because Best Buy is discontinuing it. I do not understand why a product would be on demo if it is not available for purchase. I will be buying them elsewhere.
Rob M
December 28, 2025
5 out of 5
Lots of options great displays. Found what I was looking for and great friendly help.
Luis C
December 26, 2025
5 out of 5
Buen lugar
Poornachand Y
December 18, 2025
1 out of 5
I purchased equipment totaling $XXX, and the delivery was delayed without any notification. Repeated miscommunication forced me to be home for a scheduled delivery, causing significant inconvenience and lost time.
When I reached out to customer service and the corporate team, the only offer was a $50 gift card — which is completely inadequate given the inconvenience and impact. Despite multiple attempts to escalate, I was told repeatedly that this was the “final decision” and that nothing further would be done.
The store and corporate customer care were unhelpful, dismissive, and unprofessional. This has been the worst experience I’ve had with any retailer. I would not recommend Best Buy for purchases requiring reliable delivery or responsive customer service.
Response from Best Buy
December 18, 2025
Hello Poornachand,
Thanks for the review. We can understand how a delayed delivery could be upsetting. We would love to look into this for you and see if we can help. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #90547 in a private message.
Facebook (https://bby.me/54kfhb)
Twitter/X (https://bby.me/jspgkb)
Instagram (https://bby.me/k8gnm4)