Best Buy Cedar Rapids

This is a very clean and well organized store. They had exactly what I needed and the staff was very helpful!

This store has no morals or ethics whatsoever, and should be AVOIDED AT ALL COSTS. I recently purchased a new laptop for my young daughter for school and was DECEIVED into signing up for a Best Buy card under the false premise that I would save 15%. It was made abundantly clear that it would be on THIS purchase, and not a future purchase. That was a 100% lie. No miscommunication. No gray area. A willful and purposeful intent to scam me. After spending several hours fighting through the bureaucracy of setting up my account online, there were no savings on the laptop purchase, only an unnecessarily complicated points algorithm. The store associate (Computer Department) who cheated me was named Lisbeth??? and while I do blame her, I also blame management for their unethical business practices. Looking through other reviews, it didn’t take long to see that my situation wasn’t an anomaly but rather their normal course of business. See past reviews from Jason Blahnik and George Medina. I wish I had read those reviews before setting foot in this store, which I take responsibility for. Even if you are not computer savvy, you would be SO much better off buying from Amazon or NewEgg. You may need to do some research or ask a friend for advice, but at least you won’t be deceived. The goal of this brick and mortar store is to separate you from your money, and NOT to give you helpful and trustworthy advice.

Staff was extremely nice and efficient. Thank you again for your help 🥹❣️

Got a new phone from Jesse today. He was so helpful and made sure I got exactly what fit my needs the best.