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Best Buy South Austin
Services Offered
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Frequently Asked Questions About Best Buy South Austin
How do I check product availability at the South Austin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Austin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3025 reviews)
Mario A
July 10, 2025
1 out of 5
There's no customer service here. I walked around aimlessly trying to find a small product, when I went to approach various employees, they either walked passed acting like they had something to do (they really needed to gossip with their coworker in the TV section) or just avoided the area in general. I couldn't even find the checkout, which is apparently the Store Pickup section (very confusing) after waiting for the cashier to attend to me, she made me wait further after another customer walked up behind me and attended to her instead. I'm not surprised why this place looks so empty. Who wants to go to a place you're not welcome? Online shopping it is 🤷🏽♂️
Timothy L
July 08, 2025
5 out of 5
Justin in appliances is brilliant - will continue to spend my $ at this location because of him.
Saarthak J
July 08, 2025
1 out of 5
They cancelled my confirmed order and despite 4+ hours of chat and escalating to 3 people, didn't provide any resolution and instead the agent (Steve) ended the chat without any resolution when I said I wanted to rate his customer service.
Alex G
July 05, 2025
2 out of 5
I bought a PS5 Pro and wanted the S25 Ultra, but they didn't serve me well, so don't buy it. They don't have good sellers.