Frequently Asked Questions About Best Buy South Austin
How do I check product availability at the South Austin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Austin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3069 reviews)
Nola R
October 04, 2025
5 out of 5
I highly recommend Geek Squad at SouthPark Meadows. I scheduled an online appointment, arrived and seen on time. Jeremy and Marshall provided me with the best customer service. They were both very attentive and happy to assist me with my computer issues. My issues were resolved in a timely manner and I couldn't be happier! Thank you Store #2516!
Ayodeji O
October 01, 2025
5 out of 5
Sunny was awesome! He helped my wife and me with headphones and speakers and really knew his stuff. Super easy to talk to and made the whole thing fun. Honestly our best experience at Best Buy!
Malaurie H
September 30, 2025
5 out of 5
Staff are awesome and very supportive. Quick to ask if you need help and great at deal with me sleep deprived, caffeinated and excited for the latest pokemon tcg release.
Yvonne L
September 26, 2025
5 out of 5
Customer service for me is always great at the store on 290. I go there instead if the one closest to my home because of their product knowledge and customer service