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Best Buy South Austin
Services Offered
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Frequently Asked Questions About Best Buy South Austin
How do I check product availability at the South Austin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Austin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3135 reviews)
Alvin C
January 18, 2026
5 out of 5
New renovations to this location and is AWESOME! Reminds me of a IKEA like set up now! It’s awesome to see yourself in a house or room like set up!
⭐️⭐️⭐️⭐️⭐️
Micha R
January 18, 2026
3 out of 5
Ordered online for curbside pickup. When I arrived, the app wasn't working to let them know that I was there. When I asked the employee who delivered to the car next to me, they just told me to go inside. If I wanted to do that, I wouldn't have ordered online for curbside.
Response from Best Buy
January 18, 2026
Good afternoon,
Thanks for taking the time to share your review with us. Using curbside pickup can be a convenient option. We understand being told to go into the store to get your order when that was what you were trying to avoid, isn't an ideal experience. We'd be happy to look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/p7j77x), Twitter/X (https://bby.me/5c8b4v), or Instagram (https://bby.me/2xez72). Please also include a reference to your "Google review #106239" in your message.
Vishal P
January 16, 2026
5 out of 5
Helpful staff.
Olivia “
January 15, 2026
4 out of 5
Always super helpful and still my favorite store. However, sometimes it's hard to find someone to help you. Not enough employees on the floor.