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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Iowa City
How do I check product availability at the Iowa City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Iowa City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Iowa City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Iowa City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1807 reviews)
Jim R
July 25, 2025
5 out of 5
Great staff! Prices was good
Oliver F
July 22, 2025
5 out of 5
Aldlow is goated. He should earn commission because he was a great salesman and a charismatic guy. Clearly knowledgeable and well spoken, hope to do business with him next time I’m in need of something electronic.
Erica F
July 13, 2025
1 out of 5
Trying to buy a phone at this Best Buy was the worst experience maybe ever. I returned 3 separate times and they turned me away each time for a different reason. Associates were very inattentive and unhelpful. Would not recommend for anything other than quick and easy pickups.
Response from Best Buy
July 14, 2025
Hi, Erica,
Thanks for taking the time to let us know about your experience. It's unfortunate that you were not able to get the product you were looking for. I understand why this would be upsetting for you, considering that you tried multiple times.
We would like to get some more information regarding your experience and help in any way we can. Please connect with a Best Buy representative by sending us a private message on any social media platform.
We look forward to hearing from you.
X: https://bby.me/ikw7zz
Facebook: https://bby.me/fjahok
Instagram: https://bby.me/yrhcby
Best,
^Kadian
Rob W
July 03, 2025
5 out of 5
Great experience with Ben and Hassam. I needed help with an Otter box and they stepped up and were eager to help. Made a very enjoyable shopping experience. Plenty of phone protectors to choose from