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Services Offered
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Frequently Asked Questions About Best Buy Iowa City
How do I check product availability at the Iowa City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Iowa City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Iowa City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Iowa City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1794 reviews)
Brent A
June 03, 2025
5 out of 5
Outstanding Service from Karl at Best Buy
I recently had the pleasure of being assisted by Karl at Best Buy, and I felt compelled to share my experience. From the moment I walked into the store, Karl's helpfulness was absolutely above and beyond.
He expertly guided you through the camera selection process, patiently answering all your questions and providing valuable insights. His knowledge extended to SD cards, ensuring you chose the right one for your needs. But Karl's assistance didn't stop there. He went on to share photography pointers and even suggested great locations to capture stunning shots.
Karl's dedication to customer satisfaction is truly remarkable. He exemplifies the kind of employee that makes Best Buy a standout retailer. If you're looking for exceptional service and expert advice, I highly recommend seeking out Karl.
raydulce
June 02, 2025
1 out of 5
Bought an open box laptop. 2 days later the price dropped quite a bit. I went back to the store (with the laptop in the box) and the employees refused to price match the sale 2 days later. They said I could return it, and that was my only option.
P G
May 19, 2025
1 out of 5
Came on time for my appointment to pick up my computer after 3 days. They said they hadn't even started working on it and they forgot to call and tell me...
Genevieve F
May 10, 2025
5 out of 5
Aldow was very helpful and knowledgeable will definitely use this best buys services again