Frequently Asked Questions About Best Buy Sharpstown
How do I check product availability at the Sharpstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sharpstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sharpstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sharpstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3591 reviews)
Jesus M
December 30, 2025
5 out of 5
If you want an amazing helper it’s jonen not pushy nor mean, he’s chill and gives good vibez
Minh L
December 23, 2025
1 out of 5
December 23, 2025
7:34 pm
I called to asked for a price match from Walmart. An employee by the name of Niranenjan picked up after Along wait. I ask him a simple question, but he kept on talking to other ppl and I have to repeat the question multiple times. He then looked up a dirt bike I want to price match. He told me he can't because the model # doesn't match. I told him it's the same model, then he corrected himself . He then said he can't do the price match it because of the color. I respectfully asked him to speak to a supervisor. He ignored me and said he won't do the price match. I asked him again to speak to the supervisor because they would usually do a the price match even if it's the color. He then said the supervisor is busy and he won't answer me but he never even tried to get the manager. I then asked for the employees name. He mumble so I asked him to spell the name. He mumbles again and again and asked me why do I need his name.
Best buy please train employees better or get rid of ppl that don't do their job correctly. I was being very respectful and just want to speak to a supervisor. That's it. Thank you
Ruben A
December 23, 2025
1 out of 5
Worst store ever!!!!!
Jonathan
December 16, 2025
5 out of 5
Great Products and Displays. Everything you Ever Need.