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Frequently Asked Questions About Best Buy Davenport

How do I check product availability at the Davenport Best Buy?
How do I check my order status?
My local Davenport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Davenport stores’ holiday hours?

Recent Reviews

4.0
(2918 reviews)
Marty M
June 26, 2025
5 out of 5
Very helpful and answered every question I had!
Jose M
June 25, 2025
5 out of 5
Excelente lugar e inigualable atención, gracias a todos!!!
Liz E
June 22, 2025
5 out of 5
Friendly staff. Front door tech pointed me the right location for the item I was looking for.
Terry J
June 21, 2025
1 out of 5
I am NOT HAPPY with Best Buy Geek Squad..TERRIBLE service. On May 23rd, I purchased a Sanus Tilt Mount for my tv. At that time, I also purchased service for set up and mounting of my tv on the wall. The person who helped me was very thorough and explained to me that they only make house calls on Tuesdays, Wednesdays and Thursdays. I told them that was fine as long as an appointment was scheduled after 1 p.m. The sales rep told me windows were 8am-12pm and 1pm to 5pm. He noted on the screen (I saw him type this that appointment had to be in the afternoon). What happened? I get a call the night before telling me that my appointment would be between 8am-12pm on 6/3. Needless to say, I had to call that night and cancel the next day because Best Buy decided to do what they wanted to do. I called their 1 888 number and they apologized (of course they did) and an appointment was set up for Saturday, June 23rd. I get a call on June 23rd @ 9:42 am. telling me that no Geek Squad technician would not be coming to my home that day. At this point I was irate as my scheduled appointment was to be between 8am-12pm. I made special arrangements to be home that day and they call me almost 2 hours into my window..really...yes REALLY. I decided to go into Best Buy Davenport in person to see what was going on. Of course, when I arrived I'm getting all of these apologies. BUT...they told me good news and bad news. The bad news was no one would come to install today on the 23rd...BUT the GOOD NEWS was they could give me an appointment to my liking in the middle of July (almost 2 months later from my purchase date). That's how much Best Buy REALLY CARES (NOT) about their customers. I requested a refund of over $400 and told them I would be writing a nice little review to let others know HOW GREAT THEIR CUSTOMER SRVICE IS (NOT). PLEASE...PLEASE...PLEASE stay FAR AWAY from this place when it comes to SERVICE.

About Best Buy Davenport

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