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Best Buy North Little Rock
Services Offered
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Frequently Asked Questions About Best Buy North Little Rock
How do I check product availability at the North Little Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Little Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Little Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Little Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2738 reviews)
mary p
April 25, 2025
1 out of 5
Was a joke. No come back. Can not call there.
Lawrence S
April 19, 2025
5 out of 5
Great customer service 👏
andrew n
April 16, 2025
1 out of 5
What kind of backwards company does not allow you to speak to the store. I'm tempted to return all 1400 dollars in merchandise I bought. Any company that uses call centers is not worth doing buisness with.
Response from Best Buy
April 16, 2025
Hi, Andrew,
The inability to connect directly with a store was not a decision that was made lightly but based off the documented interactions of customers who called, wrote in, and shared their feedback requesting that employees focus more on the customers shopping in store at that moment rather than having to excuse themselves to take a call. Though many questions can be answered by the Phone Hub, there are some unique situations that may require attention from the store directly. I am truly saddened to hear of your disappointment with the connection to the phone hub. Therefore, I would love to contact our team regarding your concerns. To do so, please send a private message or DM that includes your full name, phone number, email address, and details on how we can help to the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
When reaching out, please mention that you are responding to "Google Review 65049149"
Sincerely,
^Tina
Erica K
April 14, 2025
2 out of 5
Came to this location about a week ago, and waited on someone for 1 simple item for over 30minutes. I was in the store to surprise my child with s pair of *beats headphones*, and was told that someone would be over to help me shortly, but instead.....I found myself walking in between/up and down 3 different aisles for 30minutes, before asking "how long does ot take for someone with a key to come by?!". Finally a person came and I was able to get to my kid, before the bad weather hit. I was completely forgotten about, and I guess due to coming by straight after work.....I didn't "appear" as if I would actually make a purchase.....but I did.
Response from Best Buy
April 14, 2025
Hello and thanks for reaching out on Google, Erica.
Getting an item in store should be easy and we understand the frustration when you had to wait such a long time for someone to get an item for you. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 65042260.
Kindly,
^Graham