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Frequently Asked Questions About Best Buy North Little Rock

How do I check product availability at the North Little Rock Best Buy?
How do I check my order status?
My local North Little Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Little Rock stores’ holiday hours?

Recent Reviews

4.0
(2728 reviews)
Max M
April 04, 2025
3 out of 5
Had multiple issues after turning in a phone for repair. Horrible experience, however Chanler in the Geek squad did a great job to make things right. But in his attempt to to do that he had a manger or lead named Ari be completely rude, disrespectful and demeaning to him. There was no need for this as he was doing his job and called his manger and received a solution to my issues. But Ari did not like that she was not contacted by the other manager who was off work and still did her best to help and gave Chanler the information to help me and to pass to her. She felt she deserved a phone call from the manager who was off work and expressed her displeasure with Chanler in a unprofessional way right in front of of me. Would not want her as a leader in my organization
Response from Best Buy
April 05, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us a positive one. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 65009998". Full Name E-mail Address Phone Number Store Location Regards, ^Josh
Beverly H
March 24, 2025
1 out of 5
Best Buy's new policy of NOT being able to speak to someone at the store of purchase is UNACCEPTABLE!!!! I will NEVER use, recommend Brst Buy for ANY purchase again.
Response from Best Buy
March 24, 2025
Hello, Thank you for the review. I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64964794. Regards, ^Kristy
Ken H
March 17, 2025
4 out of 5
Went for what I wanted. Didn't need my help, I was asked twice during my visit, declined both requests, no pressure. Bought what I needed and left..
Jay D
March 17, 2025
4 out of 5
There is no substitute for brick and mortar stores. I get to view the items. I get to hold the items, and most importantly, I get to test drive the item! BB was well stocked. Knowledgable sales associate, and nice! Sold me not on the item I was looking at online but the better item I truly wanted!

About Best Buy North Little Rock

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