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Frequently Asked Questions About Best Buy Fort Wayne

How do I check product availability at the Fort Wayne Best Buy?
How do I check my order status?
My local Fort Wayne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fort Wayne stores’ holiday hours?

Recent Reviews

4.1
(3708 reviews)
Vincent H
September 23, 2026
5 out of 5
Great online service and inside the store. The staff were very polite and friendly. I should have been going here for my electronics needs. I will be returning soon. Nice store
Mervin W
September 23, 2026
1 out of 5
Bought a phone from this place and had it activated with ATT and it had reception less then half the time, had it looked at and it was a bad phone, when I went to return it they said they can't return it because it was past the 14 days. With my job its hard to just take it anytime. Don't waste your money on there junk phones. What a joke! Lost over $420!
Response from Best Buy
September 23, 2026
Hello! Thank you for taking the time to provide us with this feedback. We understand the importance of a working phone when you need it. Our team is happy to address this for you. Please send us a message via social media on any of the following platforms: Facebook (https://bby.me/ey6yqa) Twitter/X (https://bby.me/NseAc9) Instagram (https://bby.me/8i6r8p) Please mention your “Google Review #225671” when reaching out with the details on social media.
Nathan M
September 22, 2026
3 out of 5
Staff seems more or less helpful but selection is terrible (they mostly expect you to order online and pick up in store or have it shipped to your home), it feels empty and sad, and prices seem exceptionally high. That said, the staff is friendly and helpful.
sean s
September 22, 2026
5 out of 5
One of my favorite places to shop

About Best Buy Fort Wayne

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