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Best Buy Greenwood
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3711 reviews)
James J
December 30, 2025
1 out of 5
Does anyone work here? It’s IMPOSSIBLE to get help every visit. I’ve walked out empty handed so many times!
Brandon J
December 27, 2025
3 out of 5
Took my son here to spend some Christmas money he had. I was never asked once if I needed help. I tried to get multiple employees to please have someone help me at the Meta Quest locked glass cabinet with no success. The outside salesman for Meta told me to go to the front counter area and they have the item I wanted behind the counter. Went up to the counter and they told me they was sold out according to their computers inventory. I told the cashier Ziik that there is for sure 2 of the item I wanted to purchase in the locked cabinet in the back. She said okay and walked back there to the cabinet with me to get one. She had to search the salesfloor for someone who had the special key that opened the glass cabinet. Ziik was the only positive thing I can say about the visit. Shes the only reason for 3 stars. The other employees I encountered in the store was worthless.
Response from Best Buy
December 28, 2025
Hey there, Brandon,
We would love to connect with you on this and hear more about your customer service experience with our staff. Please send us a private message on Facebook (https://bby.me/8f59q8), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #96358".
Skippy W
December 27, 2025
5 out of 5
Great place cool gadgets.
TeeCeeBee C
December 26, 2025
5 out of 5
The staff is always helpful. Great job management