Called to ask if they had a product in stock. Was told they can’t give that information over the phone and they “hoped I understand.” Umm, no, actually I don’t. It’s a simple yes or no question. Said I would have to come into the store and look myself. What a terrible policy.
Response from Best Buy
March 30, 2026
Hello there, Karla!
We definitely understand the importance of getting inventory questions answered before stopping in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #136641 in your message. You can find us here:
Facebook (https://bby.me/cmaTLZ)
Twitter/X (https://bby.me/aP5M2H)
Instagram (https://bby.me/fRicNv)
We hope to hear from you!
Best place to buy electronic items.
Lines were a bit long and slow to move in the pick up area but people were nice enough.