Frequently Asked Questions About Best Buy Beaumont
How do I check product availability at the Beaumont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Beaumont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Beaumont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Beaumont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2932 reviews)
Lisa B
April 15, 2025
5 out of 5
In an out !!! Found exactly what I needed and had a great experience 🙌 customer service is amazing 👏
Lamesa S
April 13, 2025
5 out of 5
Went to Best Buy Beaumont and dealt with Britton who is supervisor or management (not sure) BUT Britton made my exchange an amazing experience!! He was very helpful and knowledgeable!! Would actually give a 10 star review if possible!! Thank you Britton and team that helped me!!!
R R
April 08, 2025
1 out of 5
you can't call store and talk to a person you can talk to someone in another country but they can't talk to them either so their no help. rate them a zero looking for another place to buy TV somewhere else
Response from Best Buy
April 08, 2025
Hello, R Rising,
Thank you for taking the time to write a review. We know it's frustrating when you aren't able to reach a store. All store calls are routed to our Customer Care line so that the employees in the stores can focus on customers in store. The agents answering the phones have the same resources and system access that those in the store do, so they should be able answer any questions you have for the store team. If you require additional assistance or would like to formally document your complaint, please send a private message on social media along with your name, phone number, and email.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #65022211” when reaching out on social media.
Regards,
^Meghan
Raylee T
April 08, 2025
5 out of 5
Josh went out of his way to show us the motorola razr and did amazing work selling my husband and myself 2 new phones. Thank you sir for making this process as painless and stress free as you could. I recommend him for anyone who needs assistance when buying at best buy. He's an amazing employee.