Frequently Asked Questions About Best Buy West Oaks
How do I check product availability at the West Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3739 reviews)
dR M
February 14, 2025
1 out of 5
Donna has the worst attitude and very rude to me and other customers. Never go to this bestbuy
Sohaib Z
February 14, 2025
1 out of 5
Donna was very unprofessional and wasted my 30 mins for nothing, Kyle was not taking care of the deal even though it clearly stated on the website. Don’t go to this best buy
Phuong-Thao T
February 12, 2025
5 out of 5
The associate was very helpful and nice!
Mike A
February 07, 2025
1 out of 5
Geek Squad is a joke and waste of time
Response from Best Buy
February 07, 2025
Hi, Mike,
Thank you for sharing your opinion on Geek Squad. i can understand that there may not be the same value for all customers in regards to services provided. I would be glad to help if you had specific concerns or questions in regards to any service you my have been provided if you would like to reach out to us on any of our Social Media Profiles below with Review 64787150 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy