The worst BestBuy, don't buy from here. Tried ordering a TV and the guy was so rude, plus he plugged in the wrong delivery address which pushed the delivery date back by two weeks. Ended up returning the TV from there altogether and ordering elsewhere.
The geek squad manager AJ spent 30 minutes “diagnosing “ my phone with a cracked screen and I was told I needed to purchase a whole replacement phone. He laughed at me and arrogantly said and “good luck buddy” when I left. I immediately went to CPR repair close by and replaced my screen for $130 within one hour. I was treated extremely poorly by wasting my time and upsold unnecessary equipment at Best Buy.
Had to walk to a different department to find help.
Terrible customer service. Waited half an hour for a sales rep to help, only for them to repeatedly talk to another employee over the radio. Had to travel all the way to the other local store to do a pick up order only for it not to be ready and have to wait another half hour. Why do a pick up order? It literally saved no time at all.