Jeicob G
February 21, 2026
The worst service I've ever received while shopping here. The pickup person was wonderful, but they couldn't deliver the game. I pre-ordered it on February 13th and still haven't received it as of today, February 21st. I called customer service and they still haven't resolved the issue. Now that I've come to the store to ask why they charged me for the game without delivering it, they just told me to wait 20 minutes while they get back to me. I don't recommend buying from this Best Buy; it's very disorganized.
El peor trato que e recibido al momento de comprar aquí, la persona de pick up se portó de maravilla pero no pudieron entregarme el juego lo compre el día 13 de febrero con pre orden y no me lo han dado hasta el día de hoy 21 de febrero, hice una llamada a atención a clientes y siguien sin resolverme y ahora que vine a preguntar ala tienda porque ya me cobraron el juego sin entregarlo, solo me han dicho que me espere 20 minutos que estan para darme una respuesta. No recomiendo comprar en este Best Buy tiene una mala organización.
Alexandra has the experience to sell us computers and equipment. All was so easy!
Joseph G
February 16, 2026
Quick on bringing out curbside order