Took a while to get someone to help but the one guy that did help was helping others and then did help while others were doing nothing or hiding. Wish I could remember his name for a shot out but he was really helpful getting our TV. He had glasses.
Fast an friendly pick up order
Honest people looking to get you the best deal
Barbara P
February 28, 2025
I came to buy/look at an open boxed item. After looking at the item, it was in such a shape that i did not even want it at open box price. Out of curiosity, I asked for the price hoping it would be below even the online price due to condition. It was listed for $30 more than online and Best Buy would not match online price. I could have purchased online, for in-store pickup at price listed online. I will NEVER be back to Best Buy.
Response from Best Buy
February 28, 2025
Hi, Barbara,
Thanks for taking the time to leave a review here on Google. I can understand wanting clarity on open-box items.
Please note that open-box items are priced individually based on that item's condition, taking into consideration other factors like missing accessories, etc. They are also not eligible for our Price Match Guarantee, which only apply to new items.
If you have any questions, please send us a private message via social media. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64875393” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi