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Frequently Asked Questions About Best Buy Toledo

How do I check product availability at the Toledo Best Buy?
How do I check my order status?
My local Toledo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Toledo stores’ holiday hours?

Recent Reviews

4.1
(3660 reviews)
Nick M
October 20, 2025
1 out of 5
I have bought all business supplies here. Probably 30K in laptops alone. The last THREE times I go to get supplies I wait 20+ minutes in a queue as workers stand around talking to each other. This is and has been the worst managed Best Buy I've ever seen and I travel all around the region for my business. Nobody cares and it shows. You just lost a good $20k/year due to incompetent laziness. Do better.
Response from Best Buy
October 20, 2025
Hi Nick, Thanks for sharing your experience with us. We can understand your frustration if you didn't receive the assistance you needed when shopping in our store. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/g2fa18), Twitter/X (https://bby.me/aqysbu), or Instagram (https://bby.me/bbfl0d) and mention your "Google review #58228," we'll be happy to discuss this with you and ensure your concerns are addressed.
Ralph N
October 13, 2025
2 out of 5
I was there at close closing. The associate that helped me knew NOTHING about the item i was looking to buy. I even said this picture on the box didn't look like the item it needed. He assured me it was. It wasn't. Brought it back the next day.
Melissa B
October 12, 2025
5 out of 5
All the employees wanted to help. Thanks guys!
John R
October 10, 2025
5 out of 5
Excellent customer and super efficient process to get online order

About Best Buy Toledo

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