If they continued working on mobile phones in the Geek Squad, I would give 5 stars!
My husband and I went to look for a new computer. There were two employees working thst section never once acknowledged us, never asked if we needed anything, just completely ignored us so we walked away. We spent a tatotal pf 45mins in the store. We stopped to look at washer and dryers and finally after being in the store for a good 35mins someone finally asked if we needed any help at that time we were over it so we left
Response from Best Buy
October 01, 2025
Good morning!
Receiving advice from a knowledgeable employee is important in the buying process. We are share your disappointment with this not being you and your husband's experience. We would like to look into this further. Please send a private message that includes your full name, phone number, and email address to one of the following:
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In your message, please state that you are responding to :Google Review 50434".
Saulza
September 29, 2025
Mr Grundy i think was his name was super knowledgeable and helpful. Thank you. The manager on duty was very pleasant as well.
Shrinking in stock and importance. I'm surprised they're still open.