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Best Buy Southridge
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Frequently Asked Questions About Best Buy Southridge
How do I check product availability at the Southridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4973 reviews)
The C
July 16, 2025
1 out of 5
Recently purchased a dryer. Spent $600 And it was on sale come delivery date Apparently, you have to purchase the power cord and vent kit separately. So additional charges there. I would’ve known this. I would’ve went elsewhere because I could’ve got a dryer for that price Everything included. Delivery was horrible. They were rude and ignored me when I tried to tell them where I wanted the dryer. Reached out to customer service and it’s been over a week that I had to wait for an exchange. Online chat Tony was also rude was quick to dismiss my concerns when I mentioned that the delivery Was horrible. He just tried to get my exchange and delivery set up and the chat next large purchase I will be buying elsewhere.
Response from Best Buy
July 16, 2025
Good Afternoon, Valued Customer.
Thank you for leaving a Google Review. We appreciate your feedback. We can understand your frustration with the experience you described. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#16411" for reference. You can find us here:
Twitter(X):
https://bby.me/iki49x
Facebook:
https://bby.me/nbckce
Instagram:
https://bby.me/x7z5xb
Kind Regards,
^Trey
James M
July 13, 2025
5 out of 5
My ten year old computer finally ran out of usefulness. After Justin S helped me here today, I ended up with an even better computer for my personal and professional needs. If you are in need of a computer, computer accessories, or other computer related issues, see Justin S at the Best Buy. You will be very happy that you did.
Nicoletta B
July 11, 2025
5 out of 5
Very helpful, friendly and knowledgeable staff, good deals, broad choice
Daniel M
July 11, 2025
1 out of 5
Some of the Employees don't know what there selling, just want to get people in and out. Never comming back to this location, would rather drive the distance and go to racine or somewhere else. If I could would do zero stars.
Response from Best Buy
July 15, 2025
Hey there.
Thank you for your review, Daniel. We are saddened to hear that you had a negative experience with us. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/pz2y8g)
- Twitter/X (https://bby.me/jbeecx)
- Instagram (https://bby.me/ounxv8)
When reaching out, please mention it is regarding your Google Review 14505.
Kindest Regards,
^ Vanessa