So I have been coming to this branch for several years now and I have to say today was exceptional in every customer service level.. when I was entering to the store I was treated by a staff member named Adrian, he went above and beyond helping me to resolve the issue that I had with my Samsung phone, although the phone issue is still standing but his support and customer service ethics was a great sample of customer service. I want to give a big thanks to the guys in the appliance department too where they have helped me in several occasions in finding my needs there
I really like the remodel they did to this store a year or so ago. Anytime I go in, I'm shocked at how it looks. That said, as a long time Best Buy customer from the Gamers Club unlocked days to before they nerfed the free rewards program, I wish they would improve loyalty rewards for those that don't want to pay. My purchasing at Best Buy has gone significantly since they started paid memberships for benefits that were previously free or after you spent a certain amount. When other retailers offer longer return periods and benefits, why should I give Best Buy my money?
Its positioned terribly for access. A lot of accidents during the Christmas season. But the store is nice enough. I'm not sure how long it will be around for seeing as a circuit city across the street went out of business, but this best buy is how it's always been since I was a kid, 30 some years ago
Clean store, helpful customer support