Frequently Asked Questions About Best Buy Stillwater
How do I check product availability at the Stillwater Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stillwater Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stillwater stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stillwater Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1061 reviews)
Brenda M
May 09, 2025
1 out of 5
Unfortunately, the local stores no longer take phone calls. We recently purchased a $1000.00 ecovac from best buy in store using our best buy credit card. We have had an issue with the unit and in order for ecovac to replace it we need our receipt. The one we received in store at the time we purchased it has degraded. We have been told by Best Buy that we have to go in store to get a copy of our receipt. That is an hour and a half Away from us. THIS IS VERY POOR CUSTOMER SERVICE!!!!!! My husband and I have decided that taking the hit to our credit and closing our credit account with Best Buy is worth it.
Lisa G
April 17, 2025
5 out of 5
Employees were very attentive and knew their products!
Ryan “
April 08, 2025
5 out of 5
Awesome phone on a budget, the gentlemen who helped me was quick and efficient which is always a plus! Thank you