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Best Buy Alexandria
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Frequently Asked Questions About Best Buy Alexandria
How do I check product availability at the Alexandria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alexandria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alexandria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alexandria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1992 reviews)
Brian W
May 12, 2025
1 out of 5
The service at this facility is so poor they lock their doors at 8:00 on the dot cuz I was there trying to walk in the door at 7:56 to grab a quick item turn me around and said we were closed and I said I thought y'all closed at 8:00 he said it was a according to my time I had a few minutes to grab what I needed people like this is making the service industry go out of business from lacka sales and customer service will start shopping for other alternatives for my electrical Goods and gaming systems and other services Best Buy will not get another dollar for me cuz over the past few months they got several thousand over an employee locking the door on a customer early it was going to spend a several hundred more dollars at this facility lack of customer service hope you will be the next Kmart
Janice B
May 03, 2025
2 out of 5
Was told to scan QR code to get info. Associate then left and proceed to talk to his co worker about getting food...we left.
Marcus
April 11, 2025
5 out of 5
The staff were friendly and helpful. The place was clean and organized.
Shallon D
April 07, 2025
5 out of 5
Very helpful customer service and lots of reasonable prices on top notch merchandise.