Best Buy Anaheim

The Loss prevention guy at the Brea store is so overzealous that he put me on their facial recognition system not because I stole something I've never stole something from them in my life but because I caught him doing his loss prevention and his plain clothes. He's clearly some sort of disgruntled police officer I don't know what but he's really upset with me because I called him out and he put me on facial recognition So when I walked into this store the alarm sounded when I walked into the store I've never stolen anything from them in my life ever.. And they're all staring at me and it's just like the Brea guy is a joke This guy seemed pretty nice . The Brea guy clearly has issues. But everybody steal from Best buy as much as you want because they have a hands-off policy so steal as much as you can from them because of this incident I actually looked into it. They do use facial recognition But they won't touch you according to my research.

Manager was rude.

Fernando was very helpful in completing my order! Thank you

I wanted to get a specific phone that was for verizon. I live 25 minutes from the store but I still went because that was the only store that had this product available. When I get there they tell me they can't help me because there's no Verizon representative at the store. So basically unless you're going to buy an unlocked phone make sure you check and see if a representative is there before you drive all the way to the store because that was a horrible experience. Not professional at all because nobody answers the phone.