Ariana T
December 30, 2025
I received absolutely terrible service from Grayson the Best Buy manager at the LBJ location. I have filed a complaint with corporate and hoping to get a call back from the store to resolve the issue. It took us 30 minutes to pick up an order. The manager was absolutely incompetent and not in any way helpful. Unfortunately this interaction with this store and manager has made me never want to purchase electronics from Best Buy again.
Response from Best Buy
December 30, 2025
Hello, Ariana,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #98045" for reference. You can find us here:
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https://bby.me/e1826q
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https://bby.me/qj1i6s
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https://bby.me/to6s9h
Large electronics store located near Midway and Interstate 635/LBJ. They have everything from smart phones and accessories, laptops, tablets, video games, televisions, cameras, etc. They also have appliances like refrigerators, microwaves, washers, dryers and other things. This store is a pleasure to shop in.
I always make it a point to stop by Best Buy whenever I’m in Dallas. One of the best things is that there are two Best Buys right next to each other, which makes it super convenient if you’re hunting for something specific or just browsing.
The stores themselves are big and spacious, so you don’t feel cramped or stressed while looking for what you need. It’s easy to walk around, compare products, and really check out everything without feeling rushed.
Another perk is the outlet section, sometimes you can snag some really good deals if you’re lucky. It’s a great way to get high-quality electronics without paying full price.
Overall, whether you’re shopping for gadgets, accessories, or just want to browse, these Best Buy stores in Dallas are well organized, easy to navigate, and a reliable go-to whenever I’m in town.